Comments for i am your customer http://iamyourcustomer.wordpress.com customer service experiences and initiatives -- and whatever else comes to mind.. Thu, 08 Jan 2009 17:59:07 +0000 http://wordpress.com/ hourly 1 Comment on in love with Jetblue by areason2write http://iamyourcustomer.wordpress.com/2008/11/22/lovejetblue/#comment-55 areason2write Thu, 08 Jan 2009 17:59:07 +0000 http://iamyourcustomer.wordpress.com/?p=75#comment-55 We had a horrible experience with United - http://areason2write.wordpress.com/2009/01/04/karma-is-haunting-me-wrinkle-one/ - thanks for the feedback on Jet Blue - we will try them. We had a horrible experience with United – http://areason2write.wordpress.com/2009/01/04/karma-is-haunting-me-wrinkle-one/ – thanks for the feedback on Jet Blue – we will try them.

]]> Comment on oops. by Ashish http://iamyourcustomer.wordpress.com/2008/11/03/oops/#comment-54 Ashish Thu, 20 Nov 2008 21:49:23 +0000 http://iamyourcustomer.wordpress.com/?p=73#comment-54 Hey..nice to see your post after a long time. I have also been keeping off my blog..hope to get back soon. Take care..and I want to hear about those customer service experiences. Hey..nice to see your post after a long time. I have also been keeping off my blog..hope to get back soon.

Take care..and I want to hear about those customer service experiences.

]]> Comment on Just saying thanks by Villus http://iamyourcustomer.wordpress.com/2008/05/07/just-saying-thanks/#comment-53 Villus Thu, 19 Jun 2008 06:07:48 +0000 http://iamyourcustomer.wordpress.com/?p=67#comment-53 Somehow i missed the point. Probably lost in translation :) Anyway ... nice blog to visit. cheers, Villus. Somehow i missed the point. Probably lost in translation :) Anyway … nice blog to visit.

cheers, Villus.

]]> Comment on Just saying thanks by Ashish http://iamyourcustomer.wordpress.com/2008/05/07/just-saying-thanks/#comment-45 Ashish Wed, 07 May 2008 19:18:24 +0000 http://iamyourcustomer.wordpress.com/?p=67#comment-45 Wow! That is amazing... Everyone friendly. Now there is a culture to cherish and nourish! Have a great vacation! Wow! That is amazing… Everyone friendly. Now there is a culture to cherish and nourish! Have a great vacation!

]]> Comment on ty embassy suites by Ashish http://iamyourcustomer.wordpress.com/2008/03/12/ty-embassy-suites/#comment-32 Ashish Thu, 13 Mar 2008 06:01:52 +0000 http://iamyourcustomer.wordpress.com/?p=64#comment-32 I agree..nothing like wonderful service at the hotel. I experienced something similar at the Bellagio in Las Vegas. Have a safe trip back home! I agree..nothing like wonderful service at the hotel. I experienced something similar at the Bellagio in Las Vegas. Have a safe trip back home!

]]> Comment on day 1 hdi by iamyourcustomer http://iamyourcustomer.wordpress.com/2008/03/09/day-1/#comment-31 iamyourcustomer Tue, 11 Mar 2008 04:54:04 +0000 http://iamyourcustomer.wordpress.com/2008/03/09/day-1/#comment-31 That's too bad that you didn't make it, would have been great to meet you. That's great, I'll swing by the booth tomorrow afternoon! That’s too bad that you didn’t make it, would have been great to meet you.

That’s great, I’ll swing by the booth tomorrow afternoon!

]]> Comment on day 2.2 by iamyourcustomer http://iamyourcustomer.wordpress.com/2008/03/10/day-22/#comment-30 iamyourcustomer Tue, 11 Mar 2008 04:47:00 +0000 http://iamyourcustomer.wordpress.com/?p=60#comment-30 Hey Ashish, That's a good question. I think there's many factors that influence that piece of the puzzle. I'm hoping to hear more at some of the upcoming sessions. Hey Ashish,

That’s a good question. I think there’s many factors that influence that piece of the puzzle.
I’m hoping to hear more at some of the upcoming sessions.

]]> Comment on day 2.2 by Ashish http://iamyourcustomer.wordpress.com/2008/03/10/day-22/#comment-29 Ashish Tue, 11 Mar 2008 04:11:49 +0000 http://iamyourcustomer.wordpress.com/?p=60#comment-29 Good point. Interestingly, my cell phone provider uses the same methodology on their surveys. Ask for detailed feedback if I respond in negative. They do quite a good job at it. But the other thought is - how do I build this into a tool? Good point. Interestingly, my cell phone provider uses the same methodology on their surveys. Ask for detailed feedback if I respond in negative. They do quite a good job at it.

But the other thought is – how do I build this into a tool?

]]> Comment on day 1 hdi by Ashish http://iamyourcustomer.wordpress.com/2008/03/09/day-1/#comment-28 Ashish Tue, 11 Mar 2008 04:03:44 +0000 http://iamyourcustomer.wordpress.com/2008/03/09/day-1/#comment-28 Hey..you are at the HDI conference! Cool. I was supposed to be there - plans changed last minute. It would have been great to meet you there. My co has a booth at HDI - AdventNet Inc. Not sure of booth number. If you have the time, stop by - my colleagues will be there. Have a great time! Hey..you are at the HDI conference! Cool. I was supposed to be there – plans changed last minute. It would have been great to meet you there.

My co has a booth at HDI – AdventNet Inc. Not sure of booth number. If you have the time, stop by – my colleagues will be there.

Have a great time!

]]> Comment on sonic rocks by Milana Henley http://iamyourcustomer.wordpress.com/2008/03/10/sonic-rocks/#comment-25 Milana Henley Mon, 10 Mar 2008 06:29:49 +0000 http://iamyourcustomer.wordpress.com/?p=55#comment-25 I completely concur with your conclusion, Sonic Rocks!!! I love their Chicken Strips and Tater Tots. Their Cherry Limeades are liquid heaven in a styrofoam cup. I only wish that every corner of the country could be blessed to have a Sonic. Thanks for bringing to everyone's attention the greatness otherwise known as Sonic:) I completely concur with your conclusion, Sonic Rocks!!! I love their Chicken Strips and Tater Tots. Their Cherry Limeades are liquid heaven in a styrofoam cup. I only wish that every corner of the country could be blessed to have a Sonic. Thanks for bringing to everyone’s attention the greatness otherwise known as Sonic:)

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