Wow, May 21st was the last time I posted.  What the hell is wrong with me?  

I’d apologize, but then I would be pretending to care.     

 

Lots has been going on – Spent some time in Vegas, was at a conference in Colorado, been mentally preparing for the dread of the coming winter… and so on…   Of course, what this really all means is I have a ton of customer service experiences over the past month, and if I get my shit together anytime soon I’d love to share them with you.

Until later…