Posted by: iamyourcustomer | May 21, 2008

ring of death

I bought my Xbox 360 a little over a year ago.. During that time I watched all the stories about the dreaded ring of death..

I admit, I chuckled a bit as I sat back and played Gears of War.

So I bought the new Grand Theft Auto 4 last week… Came home today and turned on the Xbox… and yes, today was the day the Xbox died.

I remember hearing that Microsoft stepped up and extended the warranty because of this issue, but I really didn’t expect an easy process.

I called support… within 4 minutes I was talking to a live agent.  He asked me a few questions, I gave him the serial number, and we were done!  He told me they’d send a box, I bring the box to a UPS store, they fix it at no charge and send it back in a few weeks.  Wow, that was REALLY easy.  Thanks you Microsoft!


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